Connect With Us Online
Horizon BCBSNJ offers you different ways to help you get answers to your questions.
Read answers to frequently asked questions about your benefits, claims, enrollment and more.
Most Frequently Asked
Sign in to use our secure email. Once signed in, click "Email Us" to send us your question about your medical coverage, or for technical support with the member portal or Horizon Blue App.
Sign in to chat with a Member Services Representative about your medical coverage, or for technical support with the member portal or Horizon Blue App, Monday - Friday 8:00 AM to 8:00 PM ET.
Have a question about purchasing a new plan, or regarding prescription, dental or vision coverage? Please visit our Contact Us page.