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Hot or Cold Pack Therapy

Hot or Cold Therapy

May 1, 2013

August 25, 2021

Provide guidelines for the reimbursement of CPT 97010 “application of a modality to one or more areas; hot or cold packs.” This policy applies to all participating and non-participating professional providers.

All products are included, except

  • Products where Horizon BCBSNJ is secondary to Medicare (e.g. Medigap).
  • COB
  • ITS Host MA Non-PPO
  • ITS Host MA PPO Non-par

All Insured and Administrative Services Only (ASO) accounts are included.

Application of a modality to one or more areas; hot or cold packs: Service that does not require the provider to have one-to-one patient contact. The application of this modality is considered to be an integral part of a service or visit by CMS. Therefore the service for the application of hot or cold packs (97010) is a status B (bundled) code on the Medicare Fee Schedule Data Base (MFSDB). Separate payment is not allowed for this service.

97010: Application to 1 or more areas for, but not limited to, hot or cold packs.

Horizon BCBSNJ does not consider CPT 97010 (Hot and Cold Packs) a separately reimbursable service.

The CPT codes and nomenclature used in this Policy are subject to revision and/or change by the American Medical Association. In the event of such changes, the Policy will continue to be in force, albeit applied to the new or amended coding so issued until such time as the Policy is reviewed and updated to reflect the new or amended coding.

Deny the application of hot or cold packs procedure code as incidental when performed by an eligible provider in conjunction with physical or medical services in accordance with CCI edits and Horizon’s code edit rules. Do not consider payment override modifiers when appended for the purpose of indicating and seeking separate reimbursement for the hot or cold pack.

In denied instances where the provider is participating, there shall be no member liability.

In denied instances where the provider is non-participating, the member’s liability shall be up to the provider’s charge.

While reimbursement is considered, payment determination is subject to, but not limited to:

  • Group benefit
  • Provider contract
  • Routine claim editing logic, including but not limited to incidental or mutually exclusive logic, and medical necessity
  • Mandated or legislative required criteria will always supersede
  • Facility Claims

03/26/2013: Policy approved
05/27/2014: Annual Review; Updated formatting per template
06/10/2015: Removed statement from Policy section: “unless the member has been informed that the service is not reimbursable and agrees to assume responsibility for payment” Added statement in policy section on CPT Code & Nomenclature revisions by AMA and under Procedure section what occurs in denied instances; Updated approvers listing.
07/26/2016: Removed reference to CMS LCD ID L27513 because this LCD was retired on 9/30/2015.
08/25/2021: Updated scope

CPT® is a registered trademark of the American Medical Association.

POLICY 066_v5.0_08252021